Privacy Policy

Who we are

Timeout At Shannon's is a barber shop and lounge located at 1607 N. Rutherford Ave., Suite 101, Chicago, IL 60707. You can reach us by phone at 312-491-1748 or by email at shop@timeoutatshannons.com.

Information we collect

We do not require you to create an account to browse the Site. We may collect the following information:

• Contact form information. If you submit our contact form, we collect your first name, last name, email address, mobile phone number, and the message you send.
• Technical and security information. When you use the contact form, we may process your IP address and related request metadata to help prevent spam and abuse (including rate limiting and Cloudflare Turnstile verification).
• Usage analytics. We use Vercel Analytics to understand general Site traffic and performance. This may include aggregated or device-related usage information as described by Vercel.

This Site does not process payments or maintain customer login accounts. Booking and payment for services may occur on third-party platforms linked from the Site.

How we use information

We use the information we collect to:

• Respond to inquiries about appointments, memberships, events, or general questions
• Operate, maintain, and improve the Site
• Protect the Site against spam, fraud, and abuse
• Understand how visitors use the Site at a high level
• Comply with legal obligations where applicable

We do not sell your personal information.

Third-party services

We use trusted service providers to help run the Site. These providers process information on our behalf or as independent controllers of their own services:

• Resend — delivers contact form messages by email.
• Cloudflare Turnstile — helps verify that form submissions are made by real people and reduce bots.
• Vercel Analytics — provides website analytics and hosting-related insights.
• Zenoti and other booking links — if you book an appointment through an external booking provider linked from the Site, that provider's privacy policy governs the information you provide there.
• YouTube — if you follow links to our video content on YouTube, Google's privacy practices apply.

We encourage you to review each third party's privacy policy for details about how they handle data.

Retention, deletion, and your choices

We retain contact form messages and related records for as long as needed to respond to your inquiry and for ordinary business and security purposes, unless a longer period is required by law. Analytics data is retained according to our analytics provider's practices.

To request access to, correction of, or deletion of personal information you have provided through the Site, email us at shop@timeoutatshannons.com. We will respond within a reasonable time. You may also stop interacting with the Site at any time; if you use third-party booking or video services, manage your preferences directly with those providers.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information through the Site, contact us at shop@timeoutatshannons.com and we will take appropriate steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Site after changes are posted means you acknowledge the updated policy.

Contact us

For privacy questions or requests, contact Timeout At Shannon's at: